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Confessions of a Call Center Gal: a novel |  | Author: Lisa Lim
Publisher: Giffin Press
List Price: $12.95
Buy New: $10.28
as of 5/21/2012 06:35 PDT details
Seller: BooKnackrh
Languages: English (Unknown), English (Original Language), English (Published)
Media: Paperback
Pages: 296
Number Of Items: 1
Shipping Weight (lbs): 0.8
Dimensions (in): 8.5 x 5.5 x 0.7
ISBN: 061548428X
EAN: 9780615484280
Publication Date: May 2, 2011
Availability: Usually ships in 1-2 business days
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Product Description
Madison Lee is a fresh college grad, ready to take on the world of print media. But she has zero luck landing a job. Unemployment is at ten percent and on the rise. Desperate and left with no other options, she accepts a position as a service rep at a call center in Pocatello, Idaho. At the Lightning Speed call center in Spudsville, Maddy plunges into the wild and dysfunctional world of customer service where Sales is prided over Service and an eight hour shift is equivalent to eight hours of callers bashing her over the phone. Oh sure, the calls are bad. But Maddy manages to find humor on the phone and off the phone. And with all the salacious drama behind the calls, there is never a dull moment at the Lightning Speed call center.
Lately . . . Maddy has been pining for her smolderingly gorgeous co-worker Mika Harket. Now things are heating up on the phone--and elsewhere. Don't hang up on this novel. Working at a call center has never been this garish . . . or this delightful.
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